About

FAQ

• Where is the store based?

  Wuhan, China

• How long will it take to receive my order?

  It will takes 2-7 working days to process the order.

  You will receive an email confirmation with a tracking number once your item has been shipped.

  Shipping time : 5-14 days to Asia / 7-20 days to international.

  ( Please note that some countries may take longer due to the pandemic. )

  For any questions or concerns please contact our customer service [email protected]?

  We thank you for your patience :) ?

• Do you accept orders placed outside of the US?

  We sure do!

  We do SHIPPING WORLDWIDE.

  no extra TAXS!

• How can we know our order's shipping information?

  You can check it by www.17track.net or your country's post website.

• Can i cancel my order?

  Sorry , we do not accept order cancel after order placed successfully.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.